This Privacy Policy describes how Diamond Fire Protection ("Diamond Fire Protection", "we", "us", or "our") collects, uses, and protects your information when you visit our website, use our services, or interact with our communications, including SMS text messages.
Last Updated: February 17, 2026
We may collect the following types of information when you interact with Diamond Fire Protection:
We use the information we collect for the following purposes:
Our website may use cookies and similar technologies to improve functionality and analyze how visitors use our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.
We do not sell your personal information. We may share your information in the following limited circumstances:
If you voluntarily provide your mobile phone number and choose to opt in, Diamond Fire Protection may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. These messages may be sent manually or using automated technology, including an automatic telephone dialing system ("ATDS"). We may use automated dialing technology to deliver certain alerts or service updates, but not all messages will be sent using automated technology.
Message frequency may vary based on your interactions with us and the services you receive. Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges imposed by your mobile carrier for receiving our SMS messages, including certain automated text messages.
You may opt out of receiving SMS messages from Diamond Fire Protection at any time by replying STOP to any message you receive from us. After you send STOP, we may send you a final confirmation message to confirm that you have been unsubscribed. For assistance with SMS messages, you may reply HELP to any of our messages or contact us by email at Info@diamond-fire-protection.com. We may use automated tools to process your STOP or HELP request and to confirm your preferences.
Your decision to provide a mobile phone number is entirely optional. Your consent to receive SMS messages from Diamond Fire Protection, including messages that may be sent using an automatic telephone dialing system (ATDS), is not a condition of purchase. Choosing not to provide a mobile number or not to consent to SMS communications will not limit your ability to obtain fire protection services from us. In other words, agreeing to receive SMS messages is not a condition of purchase or of receiving any services.
We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages, whether sent manually or using automated tools, is not a condition of purchase and can be withdrawn at any time. Receiving SMS alerts is not a condition of purchase and will never be required to obtain fire protection services from us.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete or de-identify it in a secure manner where reasonably possible.
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information, or to object to certain types of processing. To exercise these rights, please contact us at Info@diamond-fire-protection.com.
You may also opt out of marketing emails by following the unsubscribe link in those messages. Opting out of marketing emails does not affect our ability to send you important service-related communications.
Our website and services are intended for use by adults and not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Our website may contain links to third-party sites that are not operated by Diamond Fire Protection. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites or services you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any updates constitutes acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Diamond Fire Protection
Email: Info@diamond-fire-protection.com
We will do our best to respond promptly and address your concerns.